Resolution: There are a couple of solutions for this, but the cause of the problem is a new setting in Sharepoint 2010 that allows us admins to restrict contributors from editing web parts. So you can do one of two things to fix this problem:
- Disable this setting I mention in Central Administration like this:
- Go to Central Admin
-select your web application that you want to make this change on (yes, this can only be done at the web application level which kind of sucks)
-select 'Web Part Security'
-scroll down to 'Scriptable Web Parts' and select 'Allows contributors to add or edit scriptable Web Parts'
- Or if you do not want to disable this setting, give the Full Control user 'Approve', 'Manage' and 'Designer' permissions, in ADDITION to 'Full Control'
You'll have to weight the lesser of two evils...receiving multiple phone calls about users not being able to edit web parts or receiving multiple calls about Contributors accidentally removing or modifying web parts that they should not be. I suggest a good training strategy for Contributor users before they are granted that right.